Privacy Policy - Klara Wellness

Introduction

Klara Wellness ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for consultations or services
Fill out contact forms
Subscribe to our newsletter
Contact us via email or phone

This personal information may include:

Name and contact information (email address, phone number)
Mailing address
Wellness interests and preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring website addresses
Pages viewed and time spent on pages

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process and fulfill consultation requests
Communicate with you about appointments and services
Send you educational content and updates (with your consent)
Improve our website and services
Respond to your inquiries and provide customer support
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
For Legal Purposes: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may disclose your information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
Right to Erasure: You have the right to request deletion of your personal data under certain conditions.
Right to Restrict Processing: You have the right to request restriction of processing your personal data under certain conditions.
Right to Object: You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Klara Wellness
55 Jazerna Street
Spišská Nová Ves 052 01
Slovakia
Phone: +421 53 442 16 03
Email: [email protected]